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Welcome to Sevco Ltd!

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Delivery & Returns

  • Delivery

    Depending on which service you have selected goods will normally be dispatched from our workshop within 2-7 working days. Fast track delivery can be next day despatch if the item is readily available, please contact us directly to discuss this.

    We can deliver anywhere in mainland United Kingdom and Northern Ireland. Charges may occur to Scottish Isles, Northern Ireland and Chanel Irelands. UK charges apply to British Forces post office addresses.

    We do not normally deliver outside of the above mentioned areas. If you would like a quote for postage outside the above mentioned then please contact us via the information on the contact us page.

    Due to the delicate and fragile nature of our products some products are only available for courier delivery as they are insured and dealt with carefully.

    For non-fragile products up to 1kg that fit into either a letter or small Royal Mail parcel customers can choose from: First Class Royal Mail delivery which is 1-2 days, days or overnight, next day delivery and insured courier.

    First Class 1-2 day delivery charges are (non-fragile products only)

    Small Parcel up to 1kg and not exceeding 35x45x8cm - £3.99

    Orders over 1kg or over the small parcel size (35x45x8cm) will be delivered by overnight and insured courier.

    1kg and up to10kg - £6.99

    Over 10kg will be £6.99 plus .30p for every 1kg.

    All available postage options will be clearly visible on each products description and you will be able to select their chosen delivery method on checkout once the weight of your order has been calculated and before payment is entered into.

    *PLEASE READ FULL DELIVERY TERMS AND CONDITIONS (on the Terms and Conditons page)*

    CANCELLATIONS & RETURNS

    The right to cancellation is not available to Goods already personalised. Therefore if you are ordering an item to be personalised please be advised that we may start work on your order immediately and you will not be able to cancel or make alterations.

    Cancelled orders shall be returned in re-saleable condition, in original packaging and protected and insured during transit at your own cost. We recommend you use a "signed for" service. The Seller reserves the right to make a handling and restocking charge of 25% on Goods which are returned because they were ordered in error or are no longer required by the buyer.

    We will refund all monies paid to us by you including any postage / carriage within 14 days, less any costs due under this contract.

    FAULTY GOODS/GUARANTEE

    If there is a problem with the goods, please notify us by email to sales@sevco.co.uk or in writing to the address on the contact us page providing details of the problem. It’s helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.

    Please be advised that all products are manufactured within tolerances of +/- 1.5mm.

    *PLEASE READ FULL 'CANCELLATION AND RETURNS' AND 'FAULTY GOODS/GUARANTEE' TERMS AND CONDITIONS (on the Terms & Conditions page)*

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